Resolved -
Campus Wi-Fi has remained stable for the past three weeks.
In coordination with the vendor, root causes have been isolated to restore stability and we are awaiting an updated software release to resolve the issue permanently.
Mar 19, 10:59 EDT
Update -
Efforts to improve stability of the "Cambrian Wi-Fi" wireless network are ongoing. The technical support case with Cisco has been escalated to the highest severity possible.
Wireless access points across campus have been reset nightly after scheduled classes as part of ongoing troubleshooting with the vendor. Client devices will reconnect automatically. If connection to the "Cambrian Wi-Fi" network is lost clients can toggle their wireless adapters ON/OFF.
Alternatively, clients may connect to the "Cambrian Events" wireless network which will remain available until this issue is resolved.
Jan 22, 09:54 EST
Update -
Wireless access points across campus will be reset this evening as part of ongoing troubleshooting. Client devices will reconnect automatically.
Jan 16, 16:29 EST
Investigating -
The IT Service Desk has been informed of intermittent WiFi connectivity and roaming issues across the Barrydowne Campus on the “Cambrian Wi-Fi” network. Clients can still connect but many fail to roam as they traverse the college. IT staff are coordinating with vendor support to troubleshoot and resolve the issue. Further interruptions to WiFi services may occur throughout troubleshooting. We apologize for any inconvenience.
Note:
Wired data services and cellular services are not impacted by this maintenance.
Jan 16, 10:21 EST