All Systems Operational
myCambrian Operational
90 days ago
99.44 % uptime
Today
myCambrian Website Operational
90 days ago
98.92 % uptime
Today
Backend Services Operational
90 days ago
99.97 % uptime
Today
Email Services Operational
90 days ago
99.46 % uptime
Today
outlook.cambriancollege.ca Operational
90 days ago
98.92 % uptime
Today
Mail Gateways Operational
90 days ago
100.0 % uptime
Today
moodle.cambriancollege.ca ? Operational
cambriancollege.ca ? Operational
AppsAnywhere Operational
Barrydowne Campus Wi-Fi Operational
Zoom (Informational) ? Operational
Zoom Zoom Meetings Operational
Zoom Zoom Chat Operational
Zoom Zoom Events Operational
Zoom Web Client Operational
Zoom Web Portal Operational
Zoom Cloud Recording Operational
DUO (Informational) ? Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo SMS Message Delivery Operational
Duo Phone Call Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
Resolved - Recent interruptions to network services have been resolved. We have worked with our network firewall vendor to identify and mitigate a resource exhaustion issue related to external traffic inspection. This was a complex issue to identify and resolve requiring multiple levels of vendor support.

We apologize for the disruption to regular operations throughout diagnosis and resolution.

As of July 23rd 10:00am, IT Staff have performed the following steps to troubleshoot and mitigate this issue:
• Core Network switches in each datacenter have received the latest stable software upgrades
• Firewalls in each datacenter have received the latest stable software upgrades
• Firewalls have had their traffic inspection modules upgraded and re-imaged

Jul 25, 10:12 EDT
Update - 08:30 Tuesday July 23, 2024

The temporary fix we implemented on Friday July 19 remains in place as we continue to work with our vendor to develop a permanent solution as soon as possible. In the meantime, please be advised that access to internal and external applications and resources may be intermittent throughout the coming days as we continue our troubleshooting efforts.

We will keep you informed of any further developments or changes. We will also post updates online at https://status.cambriancollege.ca.

We appreciate your patience and understanding as we resolve this matter.

Jul 19, 12:54 EDT
Monitoring - 09:52 Friday July 19, 2024

A temporary fix has been implemented while our IT team works with our vendor on a permanent solution.

Access to all internal and external applications/resources such as myCambrian, Moodle, Outlook and Cisco AnyConnect (VPN) will be available during business hours.

Our campus remains open.

Employees who work on campus should report to work as usual.

Students should check Moodle and myCambrian for the status of today’s classes and assignments.

Jul 19, 10:20 EDT
Investigating - 14:35 Thursday July 18, 2024

• Remote (off-campus) access to Moodle has been restored. Moodle can be accessed directly at https://moodle.cambriancollege.ca. Login by clicking the "Login using myCambrian” button and using your myCambrian username and password.
• Access to myCambrian, Outlook, printing and other IT network services remains intermittent.

Continue to check with faculty for a status update on classes and assignments.

We will provide updates as they become available.

Jul 18, 14:35 EDT
Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Jul 18, 2024
Resolved - This incident has been resolved.
Jul 18, 13:34 EDT
Identified - We apologize for the service disruption to myCambrian yesterday. Services have now been restored however, we have limited the number of simultaneous users connecting to myCambrian from off campus.

This was necessary to alleviate an extreme load on our system caused by a record number of students accessing myCambrian to register for the January term and check for final marks.

What this means is that there may still be delays when you try to access myCambrian from off campus.

If you receive an error when trying to connect to myCambrian when off campus, please try again a later time

Dec 21, 12:27 EST
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.